1. Log in to First Horizon

2. Navigate to the setting icon in the top right (little person)

3. Select "User Management" and "Add new user"

4. Enter required information

  • First name: Flow

  • Last name: Finance

  • Email: Please use your account specific FlowFi email address!

  • UserID: Please use the userID provided by the FlowFi team!

  • City: West Los Angeles

  • State: California

  • Zip code: 90025

  • Phone Number: 310-876-2272

5. Click on "Custom Entitlement"

6. Select the business accounts > custom access > statements & documents (we don't need access to anything else!)

7. Click on Finish

*Use the provided alias email when prompted, replacing customername@flowfi.com with the specific email we’ve shared with you.